Privacy Policy

Your privacy matters to us. Here's how trequinalovem protects and manages your personal information in accordance with UK data protection laws.

Information We Collect

trequinalovem collects various types of information to provide our expense budgeting services effectively. When you create an account, we gather basic details like your name, email address, and contact information. Our platform also processes your financial data, including income sources, expense categories, and transaction patterns that you choose to input for budget analysis.

We automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, and usage patterns. This helps us understand how visitors interact with our platform and identify areas for improvement. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and remember your preferences.

Your Control: You can access, modify, or delete most of your personal information through your account dashboard. For complete account deletion, please contact our privacy team using the information provided below.

How We Use Your Information

Your personal information serves several essential purposes within our budgeting platform. We use your financial data to generate personalized budget recommendations, track spending patterns, and provide insights that help you manage expenses more effectively. The information also enables us to send you relevant updates about your account activity and budget performance.

Processing and analyzing your expense data to create meaningful budget insights
Providing personalized recommendations based on your spending habits
Sending important account notifications and security updates
Improving our platform's functionality and user experience
Complying with legal obligations and preventing fraudulent activities

Data Storage and Security

We take data security seriously and employ multiple layers of protection to safeguard your information. All personal and financial data is encrypted both during transmission and while stored on our secure servers. Our systems undergo regular security audits, and we maintain strict access controls to ensure only authorized personnel can handle your information.

Your financial data is stored on servers located within the United Kingdom, ensuring compliance with local data protection regulations. We maintain detailed backup systems to prevent data loss while implementing comprehensive disaster recovery procedures. Our security measures include firewall protection, intrusion detection systems, and regular security updates.

Information Sharing and Third Parties

trequinalovem does not sell your personal information to third parties for marketing purposes. However, we may share certain information with trusted service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and customer support tools. These partners are contractually obligated to protect your information and use it solely for providing services to us.

We may disclose your information when required by law, such as responding to court orders or government investigations. In such cases, we will only share the minimum amount of information necessary and will notify you when legally permitted to do so.

Your Rights Under UK Data Protection Laws

As a UK-based service, trequinalovem complies with the General Data Protection Regulation (GDPR) and UK data protection legislation. You have several important rights regarding your personal information, and we're committed to helping you exercise these rights effectively.

Right of access - request copies of your personal data
Right to rectification - correct inaccurate or incomplete information
Right to erasure - request deletion of your personal data
Right to restrict processing - limit how we use your information
Right to data portability - receive your data in a structured format
Right to object - oppose certain types of data processing

Exercising Your Rights: To exercise any of these rights, contact us at info@trequinalovem.com with your specific request. We'll respond within 30 days and may need to verify your identity before processing certain requests.

Cookie Policy

Our website uses cookies to enhance your experience and provide essential functionality. Essential cookies enable core features like user authentication and security measures. We also use analytical cookies to understand how visitors use our site, which helps us improve our services over time.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or share cookie data with external advertising networks.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Active account data is maintained while your account remains open and for up to two years after account closure to assist with any potential inquiries or issues.

Financial transaction data may be retained for up to seven years to comply with UK financial record-keeping requirements. When data reaches the end of its retention period, it's securely deleted from our systems using industry-standard data destruction methods.

International Data Transfers

While we primarily store data within the UK, some of our service providers may process information in other countries. When international transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to maintain the same level of protection as provided under UK law.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you via email or through a prominent notice on our website. The updated policy will include a revised effective date, and continued use of our services after changes indicates acceptance of the new terms.

Privacy Questions and Contact

If you have questions about this privacy policy or need assistance with your data rights, please contact us:

Email: info@trequinalovem.com
Phone: +441902931555
Address: 32 Union Ct, Sheen Rd, Richmond TW9 1AA, United Kingdom

Last updated: March 2025